Acceptable use policy
Sharp Sent exists to help businesses email customers who asked to hear from them. By using the service you agree to these rules.
Opted-in recipients only
You may email only people who have given you permission to send them marketing email. You must not use purchased, rented, harvested or scraped lists, or lists built by any means other than the recipient's own opt-in to your business.
Consent records
For every contact you must keep, and Sharp Sent stores, a consent record: the source of the opt-in, the time, the IP address and the exact consent text shown. You must produce it on request.
Unsubscribe
Every marketing email includes a one-click unsubscribe link and the List-Unsubscribe headers. Unsubscribes are honoured immediately and permanently. You must not re-add an unsubscribed or complained contact.
Complaints and suspension
If the spam complaint rate on your account goes above 0.3%, we pause your campaigns and may suspend your workspace while we investigate. We may also suspend a workspace for high bounce rates, for content that breaks these rules, or to protect other customers' deliverability.
Content
No illegal, deceptive, phishing, malware or adult content, and no email that hides who you are. Sending is from a domain you own and have verified with us.
Reporting abuse
Send reports to support@sharpsent.com.