Refund policy
This policy applies to payments to Sharp Sent, operated by Wise Solutions (GSTIN 06APOPM0984J1ZE) for a Sharp Sent plan. It is part of the terms of service.
Prepaid terms
A plan is paid in advance for 1, 6 or 12 months. A prepaid term is not refunded for months you have not used, whether you stop sending, close your workspace or change your mind. Nothing renews by itself, so you are never charged for a term you did not choose to pay.
Failed or duplicate payments
If a payment fails but money leaves your account, or you are charged twice for the same order, we refund the amount in full, to the payment method it came from.
How to ask
Write to support@sharpsent.com with the payment reference and the date. A person replies, usually within one working day.
Contact
Write to support@sharpsent.com.