Every email is signed and checked
SPF, DKIM and DMARC are set up on your own domain before you can send. Gmail and Yahoo can see the email really came from you.
How we run Sharp Sent
You are trusting us with your customers and your good name. Here is, in plain words, what sends your email, where your data lives, and what protects you.
What runs underneath
| Part | Runs on | Where | What that means for you |
|---|---|---|---|
| Email delivery | Amazon SES | Sydney | Mail leaves through Amazon's delivery network, signed with your own domain. |
| App and API | Cloudflare | Global network | Fast from anywhere in India, with no server of ours to fall over. |
| Your data | Neon Postgres | Singapore | Can be restored to any point in the last 7 days. |
| Imported files | Cloudflare R2 | Private storage | Your uploaded spreadsheet is deleted automatically after 7 days. |
Your sending is kept separate
Each business sends with its own settings and its own daily limit. If complaints on your account cross 0.3%, your sending pauses on its own and we contact you to sort out the cause together.
New domains warm up slowly
Inboxes distrust a new sender who suddenly sends a very large volume. We start with a few hundred a day and raise the limit only while your bounces and complaints stay low.
Unsubscribes are instant
Every marketing email has a one-click unsubscribe, both in the footer and in the button Gmail shows. Bounced addresses and complaints are never mailed again.
Consent you can prove
For every contact we keep how they joined, when, from which IP address and the exact words they agreed to, as India's DPDP Act expects. You can export it whenever you are asked.
Your data stays yours
Export your list any time. Erase a person on request, with a record that it was done. A log shows who in your team did what. We never sell or share your data.
How we work on it
Sharp Sent was built in small reviewed steps, each tested before it went live. Some of what that looks like:
- Automated tests run on every change before it can go live
- Changes go live only through our code repository, never by hand
- Each business's data is walled off from every other business in the code itself
- Alarms watch bounce and complaint rates around the clock and can stop sending
- Our live system status is public on the status page
Questions about security or your data
Write to support@sharpsent.com. A person replies, usually within one working day. Our privacy policy and acceptable use policy have the formal details.